Shop Local — Account Deletion Request

How to request account deletion

1. 1

   Send an email to our support team

   Email us at dev@brucira.com from the email address or phone number linked to your account.

2. 2

   Use the subject line: Account Deletion Request — [your phone number]

   Include your registered phone number in the subject so we can locate your account quickly.

3. 3

   We will process your request within 7 business days

   You will receive a confirmation email once your account has been deleted.

Data that will be permanently deleted

• Account profile (name, phone number, profile photo)
• Saved addresses and delivery preferences
• Order history and past transactions
• Notification tokens and device information
• In-app activity and session data

Data that may be retained

• Anonymised transaction records — Retained for up to 7 years for financial and tax compliance.
• Fraud-prevention logs — Retained for up to 12 months to protect platform integrity.